Privacy Policy

Excel Tours and Travels Understands customer concern for privacy and gives prior concern for protecting the Privacy of the Customer. This Privacy Policy includes How Excel Travels uses and Protects personal details of the Customer including Names, Address and Contact details they share with us.

Please be sure to read the Privacy Policy clearly before submitting any Information through our website.


By Submitting the details user agrees to the Privacy Policy and Terms & Conditions of Excel Tours and Travels. Whenever User Fill the form or Submit a request, user consents to collect and use that information according to the Privacy Policy.

Information We collect

The Information we collect is necessary for our Business Functions. We Collect following Information’s:

  • At prior we collect Name, Email Id, Contact Number, Account login details and certain personal details.
  • If you are booking a ride or proceeded to payment then only Payment details are required.
  • Transaction Information related to your used of our service like date and time service provided, distance Traveled, amount charged and other transactional details.
  • Demographics Information like Interests, Postcode, Preferences.
  • Other Information relevant to Customer Survey.

Use of Collected Information

Excel Tours and Travels use this Information for producing a Reliable and convenient Service. We use this Information for Following process:

  • To Book a Service.
  • For Safe Logging.
  • For providing customers and drivers personal Information (including location, rating etc.
  • For enabling Communication to or between users.
  • To process and facilitate payment for Service.
  • For Research and Development to improve the quality of Service.
  • For Legal Proceedings.


Cookies are small text that has been send from a website and store it in User Browser. Once you agree, the file is added and therefore the cookie helps analyze web traffic or helps you to know when you visit a particular site.

A cookie in no way gives us access to your computer or any information about you, aside from the info you select to share with us. You can prefer to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. But this might prevent you from taking full advantage of the website

Security of Personal Information

Our Prior Concern is the security of the information of our customers. We take reasonable steps to prevent misuse or loss of the personal Information of each and every user. We have advance security precautions to prevent misuse of data and also to protect your information against any kind of unauthorized access. Company uses the latest technology to encrypt important information, like payment card details, in order to prevent unauthorized access during transmission of orders over the net.

Contact Information for Enquiry

After reading the Privacy Policy if you have any queries or Complaints Please feel free to Contact Us